compehensive guide to the language of business, presented in a practical user-friendly format. Terms from a wide range of business activities. * Useful phrases for presentations, negotiations, telephoning and letter writing clearly set out for quick reference. * Special information boxes give tips on language use and cultural differences. * Help given with preparing for presentations, negotiations and interviews. * Sample letters, faxes and e-mails show different language styles used in a wide range of written communications.